Privacy Policy

Privacy Policy – Rachel & Brian California

This Privacy Policy applies to all services provided by Rachel & Brian California. We value your privacy and are committed to protecting your personal data. Any personal information you provide to us will be handled with care, confidentiality, and in accordance with applicable privacy laws.

If you have any questions about this Privacy Policy or how we handle your data, you can always contact us via info@rachelbriancalifornia.com.

1. Information We Collect

When you visit our website, place an order, or create an account, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • IP address

  • Device and browser information

  • Website usage data and interaction behavior

We only collect personal data that is necessary to provide and improve our services.

2. Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Shipping products to the correct address

  • Providing customer support and responding to inquiries

  • Sending order confirmations, shipping updates, and important service-related communication

  • Improving our website, products, and overall customer experience

  • Preventing fraud, abuse, or unauthorized access

We do not sell your personal data to third parties.

3. Sharing Data With Third Parties

Your personal information is shared only when necessary to operate our business effectively. This includes:

  • Payment service providers (for secure payment processing)

  • Shipping and logistics partners (to deliver your order)

  • IT and website service providers (to maintain and improve our platform)

All third parties are required to handle your data securely and only for the agreed purpose. We may also disclose personal information if required by law or legal authorities.

4. Data Retention

We do not retain your personal data longer than necessary. Data is stored only for as long as required to:

  • Fulfill contractual and legal obligations

  • Comply with accounting and tax regulations

  • Resolve disputes or enforce agreements

Once data is no longer needed, it is securely deleted or anonymized.

5. Cookies

Our website uses cookies to ensure proper functionality, analyze website performance, and support marketing activities.

Cookies help us to:

  • Remember your preferences

  • Improve website speed and usability

  • Understand how visitors interact with our site

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to certain types of data processing

  • Request data portability

To exercise any of these rights, please contact us at info@rachelbriancalifornia.com. We aim to respond to all requests within a reasonable timeframe.

7. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. Our website uses secure connections (SSL) and trusted third-party service providers.

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Business Name: Rachel & Brian California
Email: info@rachelbriancalifornia.com